You've plugged it in but it doesn't seem to be working.

Resolution

To resolve the problem, try the following:

• If using a laptop, ensure it's plugged in rather than running on battery power.
• Connect the Switch Box to a different USB port.
• Use a different USB cable.
• Use a powered USB hub.
• Connect the Switch Box to a different computer.

If the Switch Box still isn't working after trying all these steps, please contact Support.