Error 400: "admin_policy_enforced"

You receive this error from Google when trying to use our apps on Chromebook.

Resolution

The app is being blocked from connecting to your Google account. This is required to check your subscription status or start a trial.

Please forward this page to your IT Support.

For IT Professionals

The Google domain is probably configured to block API access. If so, our apps need to be Trusted:

  1. Sign into the Google Admin console.
  2. In the left sidebar, go to Security Access and data control > API controls.
  3. Click Manage third-party app access.
  4. Select the relevant app name in the list.
    Alternatively, select the relevant ID (see below).
  5. Set the Access Configuration to Trusted and click Save.

If the app you're troubleshooting isn't listed, click Configure new app to add it manually using its OAuth2 Client ID:

Clicker Writer:
983489597381-rgju3n45o4hgrku6h85iar7g580urnii.apps.googleusercontent.com

Clicker Books:
517699154632-vcj0t8965i0o3trnbmns22rnqr2p2jjt.apps.googleusercontent.com

Clicker Talk:
199958908009-hbpbnc6h93trb5b8rbjor98o1k93vh59.apps.googleusercontent.com


About this article
Published
12th January 2022
Last revised
2nd May 2022
Applies to
  • Clicker Books for Chromebook
  • Clicker Talk for Chromebook
  • Clicker Writer for Chromebook
Keywords