DocsPlus Universal for Windows / Mac

For subscriptions purchased after November 2020.

Register

First, you’ll need to register your licenses and choose a password for your account.

Click here

Activate

Next, activate your licenses so that they will be ready to install.

Click here

Install

Find out how to install the software on your Windows and Mac devices.

Click here

Manage licenses

Find out how to monitor, allocate and transfer licenses to different devices.

Click here

Contact support

Contact our support team here if you run into any technical issues.

How can I share my DocsPlus files?

You'd like to share your DocsPlus files between devices or send them to other people.

Error: "No Printers could be found" on Windows / Mac

When trying to print, you receive the following error message (even though printers are installed and usable in other programs):
No Printers could be found.

Resolution

This may happen if a printer management service is used to control printing on your network.

Try printing in another program (or just connect to the printer without printing anything). This may trigger the printer management service to enable printing in Clicker / DocsPlus.

If unsuccessful, choose a virtual PDF printer. This will save the printout as a PDF file instead of actually printing it. You can then open the PDF in another program (e.g. a PDF reader or web browser) and print from there.

Windows 10 comes with a Microsoft Print to PDF printer installed by default. Alternatively, others are available as a free download (e.g. CutePDF).

About this article

Published

17th November 2017

Last revised

16th December 2019

Applies to