DocsPlus Universal for Windows / Mac
For subscriptions purchased after November 2020.
Register
First, you’ll need to register your licenses and choose a password for your account.
Install
Find out how to install the software on your Windows and Mac devices.
Manage licenses
Find out how to monitor, allocate and transfer licenses to different devices.
Contact support
Contact our support team here if you run into any technical issues.
How can I share my DocsPlus files?
You'd like to share your DocsPlus files between devices or send them to other people.
Error: "Cannot save the file..."
When saving a file, you receive the following error message:
Cannot save the file…You may not have sufficient privileges to save this file in the folder you have selected.
Resolution
If you’re saving to a network location, your Windows / Mac account doesn’t have permission to save files there.
Contact your IT Support to request access.
Windows 10
This error may be caused by a Windows 10 security feature (intended to prevent malware from overwriting your personal files).
Open the Windows Start menu, start typing controlled folder access and click the result when it appears.
If the feature is On:
- Click Allow an app through controlled folder access.
- Click Add an allowed app and choose Recently blocked apps.
- Choose the software product you're using.
It should now be added to the list.
IT Professionals
The Controlled folder access feature can be configured via Group Policy and other mechanisms:
- Published
- 2nd May 2018
- Last revised
- 12th December 2019
- Applies to
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- Clicker for Windows / Mac
- DocsPlus for Windows / Mac
- DocsPlus Universal for Windows / Mac
- Keywords
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| Platform | How to Install |
|---|---|
DocsPlus for Windows | Click here |
|
DocsPlus for Mac | Click here |
Additional voices
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Scottish Adult Voice
DocsPlus for Windows
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ANZ Child Voices
DocsPlus for Windows
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US Child Voices
DocsPlus for Windows
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British Child Voices
DocsPlus for Windows