DocsPlus Universal for Windows / Mac

For subscriptions purchased after November 2020.

Register

First, you’ll need to register your licenses and choose a password for your account.

Click here

Activate

Next, activate your licenses so that they will be ready to install.

Click here

Install

Find out how to install the software on your Windows and Mac devices.

Click here

Manage licenses

Find out how to monitor, allocate and transfer licenses to different devices.

Click here

Contact support

Contact our support team here if you run into any technical issues.

How can I share my DocsPlus files?

You'd like to share your DocsPlus files between devices or send them to other people.

Error: "Cannot find 'MSVCP140.dll'. Please, re-install this application."

When launching DocsPlus, you receive one or more of the following error messages:
Cannot find 'MSVCP140.dll'. Please, re-install this application.
or
The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
or
DocsPlus has stopped working.

Resolution

DocsPlus uses Visual C++ to run correctly. On rare occasions, these components don't register properly when during installation.

To resolve the problem, download and install the Visual C++ 2015 Redistributable from Microsoft:

Log into Windows as an administrator.
Click this link to start the download:
https://go.microsoft.com/fwlink/?LinkId=615459
Run the downloaded vc_redist.x86.exe file. Accept the license agreement and then click Install.
When the installation has finished, restart the computer.

DocsPlus should now launch correctly.

About this article

Published

13th November 2017

Last revised

16th December 2019

Applies to