DocsPlus Universal App for iPad

For subscriptions purchased after November 2020.

First, you’ll need to register your licenses and choose a password for your account.

Next, activate your licenses so that they will be ready to install.

Find out how to install the software on your iPads.

Find out how to monitor, allocate and transfer licenses to different devices.

Contact our support team here if you run into any technical issues.

You'd like to share your DocsPlus files between devices or send them to other people.

Parts of the app are disabled (Limited Access)

Some icons / menu items are dimmed out, such as My Files. You can't use speech or open resources from LearningGrids.

The app is free to download and use in Limited Access Mode.

To use all the features, please activate a license or register a trial.

iPad licenses are per device. Chromebook licenses are per user.

To activate a license from your subscription:

Select the ( ? ) icon in the top-right corner and choose License.
Input your Organization ID and Enrollment Code (emailed to you after purchase).

To manage your licenses, please see the related article below.

To start a full-featured 28-day trial:

If an error states that your trial has ended, it may be possible to arrange another. Please contact Support.

In rare cases, the app may remain in Limited Access Mode despite being licensed.

This can be fixed by reinstalling the app. To do this without losing any files:

Open the iPad's Settings app.
On the left, tap General. On the right, tap iPad Storage.
Select the app in the list.
Tap Offload App and confirm it.
When the button changes to Reinstall App, tap it again.
When the button changes back to Offload App, press the Home button to return to the Home Screen, and then launch the app.