DocsPlus Universal for Windows / Mac

For subscriptions purchased after November 2020.

First, you’ll need to register your licenses and choose a password for your account.

Next, activate your licenses so that they will be ready to install.

Find out how to install the software on your Windows and Mac devices.

Find out how to monitor, allocate, and transfer licenses to different devices.

Contact our support team here if you run into any technical issues.

You'd like to share your DocsPlus files between devices or send them to other people.

The on-screen keyboard keeps appearing

When typing in a cell or text box, the on-screen keyboard always appears (even if your device doesn't have a touch screen).

In rare circumstances, a computer may be detected as having a touch screen when it doesn’t (e.g. when using a SMART Board).

This causes our software to operate in “tablet mode” and display the on-screen keyboard whenever you input text.

To resolve the problem:

Click Manage (or Program Management) in the Options ribbon tab.
On the Advanced tab, enable This computer has a physical keyboard and click OK.

About this article

Published

November 9, 2017

Last revised

December 16, 2019

Applies to

Keywords

Platform	How to Install
DocsPlus for Windows	Click here
DocsPlus for Mac	Click here

If you can't find a support article which solves your question or problem, please contact our friendly support team.