DocsPlus Universal for Windows / Mac

For subscriptions purchased after November 2020.

First, you’ll need to register your licenses and choose a password for your account.

Next, activate your licenses so that they will be ready to install.

Find out how to install the software on your Windows and Mac devices.

Find out how to monitor, allocate, and transfer licenses to different devices.

Contact our support team here if you run into any technical issues.

You'd like to share your DocsPlus files between devices or send them to other people.

The Predictor doesn't work

The Predictor icon is dimmed out and can't be used.

This is usually the result of a corrupted Predictor database.

To repair the database:

Your Windows account may not have permission to access the ProgramData folder. If so, please forward this to your IT Support.

Close Clicker / DocsPlus.
Browse to this location in Finder:
Macintosh HD\Library\Application Support\Crick Software
Right-click the Predictor folder and choose Move to Trash.

After following these steps, launch Clicker / DocsPlus. The Predictor icon should become active within 5 to 50 seconds.

About this article

Published

November 3, 2017

Last revised

November 2, 2020

Applies to

Keywords

Platform	How to Install
DocsPlus for Windows	Click here
DocsPlus for Mac	Click here

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