Clicker Apps for iPad

Register

First, you’ll need to register your licenses and choose a password for your account.

Click here

Activate

Next, activate your licenses so that they will be ready to install.

Click here

Install

Find out how to install the software on your iPads.

Click here

Manage licenses

Find out how to monitor, allocate, and transfer licenses to different devices.

Click here

Contact support

Contact our support team here if you run into any technical issues.

How can I share my Clicker files?

You'd like to share your Clicker files between devices or send them to other people.

Error: "...problem connecting to our server" on iPad

When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection.

Resolution

If your device can browse normal websites, something is blocking our apps from connecting to the internet.

Please instruct your IT Support to make apps.cricksoft.com accessible via HTTP (Port 80) and HTTPS (Port 443).

About this article

Published

December 1, 2020

Last revised

December 1, 2020

Applies to

Clicker Books for iPad
Clicker Talk for iPad
Clicker Writer for iPad
DocsPlus Universal for iPad

Keywords

Error: "...problem connecting to our server" on iPad

When launching the app on your iPad, you receive this error message:
Unfortunately, there is a problem connecting to our server. Please check your Internet connection.